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Here’s a list of frequently asked questions (FAQs)
1. *What services do you offer?*
- We offer a full range of videography and photography services, including event coverage, corporate videos, commercials, product photography, portrait sessions, studio rentals, Podcast studio rentals, and more. We also provide post-production services such as editing, color grading, and retouching.
2. *How do I book a session or project with you?*
- You can book a session by contacting us through our website, email, or phone. We’ll discuss your needs and schedule a date that works best for you.
3. *What is your pricing structure?*
- Our pricing varies depending on the scope and type of project. We offer packages for different services, and we can also create custom packages to meet your specific needs. Contact us for a detailed quote.
4. *Do you require a deposit to book your services?*
- Yes, we typically require a deposit to secure your booking. The deposit amount and payment terms will be discussed during the booking process.
5. *How long does it take to receive the final photos/videos?*
- Delivery time varies depending on the project. For photography, you can expect your final images within 1-2 weeks. For video projects, the timeline can range from 2-4 weeks, depending on the complexity of the project.
6. *Can I request specific shots or styles?*
- Absolutely! We encourage you to share your vision with us. Whether you have a specific shot list or a particular style in mind, or some references which will help us understand the vision and the type of style you’re looking for and we’ll work closely with you to achieve the desired results.
7. *Do you travel for shoots?*
- Yes, we are available for travel both domestically and internationally. Travel costs will be included in the final quote based on the location and duration of the project.
8. *What equipment do you use?*
- We use professional-grade cameras, lenses, lighting, and audio equipment to ensure the highest quality results. Our gear is regularly updated to stay on the cutting edge of technology.
9. *How do you handle revisions for video projects?*
- We offer a certain number of revisions / changes included in the project package. If additional revisions are needed beyond what’s included, they can be provided at an additional cost.
10. *Can you provide references or examples of your work?*
- Yes, we can provide a portfolio of our previous work upon request. You can also view samples on our website or social media pages.
11. *What happens if there’s bad weather or other unforeseen circumstances?*
- In the event of bad weather or other unforeseen circumstances, we will work with you to reschedule the shoot at no additional cost. We always aim to ensure that the final product meets our high standards.
12. *Do you offer drone photography/videography?*
- Yes, we offer drone services for both photography and videography. This is a great option for capturing aerial shots and adding a dynamic perspective to your project.
13. *How do you ensure the safety and privacy of our footage and photos?*
- We take data security seriously and use secure storage systems to protect your footage and photos. We also respect your privacy and will not share your content without your explicit permission.
14. *What is your cancellation policy?*
- Our cancellation policy varies depending on the type of project. Generally, cancellations made within a certain time frame prior to the shoot may result in a partial or full forfeiture of the deposit. Please contact us for specific details.
15. *Do you offer any additional services, such as live streaming or event coordination?*
- Yes, we can provide live streaming services for events and work with event coordinators to ensure everything runs smoothly. Let us know your needs, and we can customize a package for you.
16. *What should I wear or bring to a photoshoot?*
- We recommend wearing outfits that you feel comfortable and confident in. Solid colors and minimal patterns often work best. If you’re unsure, we can provide wardrobe suggestions based on the type of shoot.
17. *How do you handle large-scale projects?*
- For large-scale projects, we assemble a dedicated team to ensure every aspect is managed efficiently. We’ll work closely with you from pre-production through post-production to deliver a polished final product.
18. *Can you handle last-minute bookings?*
- While we recommend booking in advance to secure your preferred date, we can accommodate last-minute bookings depending on availability. Please contact us as soon as possible to check our schedule.
19. *What formats do you deliver the final product in?*
- We deliver final products in various formats depending on your needs, including digital files (JPEG, PNG, MP4, etc.), physical prints, or video on DVD/Blu-ray. We can also provide files optimized for web or social media use.
20. *How do I prepare for a corporate video shoot?*
- Preparation for a corporate video shoot includes deciding on key messages, selecting locations, and ensuring all participants know their roles. We’ll provide guidance and a checklist to help you get ready.